𝗠𝗮𝗸𝗲 𝗶𝘁 𝗲𝗮𝘀𝘆.
This is one of our most important work values at Stockly. MAKE IT EASY!!
When asking for help or support on a project, make sure you have done all of the work you could on your side, and make your request as easy as possible to manage for the person you're asking help to.
→ clear context
→ precise inputs
→ expected outputs and next steps.
A precise request, with the right level of context, and without asking anything that you could have found easily on your own, will make you look as a great professional, and people will be very motivated to help you.
Here is an example of a BAD request:
"𝘩𝘦𝘺! 𝘐 𝘯𝘦𝘦𝘥 𝘢𝘯 𝘪𝘯𝘵𝘳𝘰 𝘵𝘰 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘢𝘵 𝘍𝘢𝘤𝘦𝘣𝘰𝘰𝘬, 𝘤𝘢𝘯 𝘺𝘰𝘶 𝘱𝘭𝘦𝘢𝘴𝘦 𝘩𝘦𝘭𝘱?"
❌ no context
❌ you didn't bother to say who is your precise arget, nor even the job title / the department you are targeting.
❌ you didn't prepare any draft for them to easily share, so even if they end up understanding what you need, they have to do all the work here...
The GOOD version of this would be:
"𝘩𝘦𝘺! 𝑤𝑒'𝑣𝑒 𝑙𝑜𝑠𝑡 𝑎𝑐𝑐𝑒𝑠𝑠 𝑡𝑜 𝑡ℎ𝑒 𝑐𝑜𝑚𝑝𝑎𝑛𝑦'𝑠 𝐹𝑎𝑐𝑒𝑏𝑜𝑜𝑘 𝑎𝑐𝑐𝑜𝑢𝑛𝑡 𝑓𝑜𝑙𝑙𝑜𝑤𝑖𝑛𝑔 𝑎 𝑝ℎ𝑖𝑠ℎ𝑖𝑛𝑔 𝑎𝑡𝑡𝑒𝑚𝑝𝑡, 𝐼 𝑛𝑒𝑒𝑑 𝑎𝑛 𝑖𝑛𝑡𝑟𝑜 𝑡𝑜 𝑠𝑜𝑚𝑒𝑜𝑛𝑒 𝑎𝑡 𝐹𝑎𝑐𝑒𝑏𝑜𝑜𝑘'𝑠 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑢𝑝𝑝𝑜𝑟𝑡 𝑑𝑒𝑝𝑎𝑟𝑡𝑚𝑒𝑛𝑡, 𝑖𝑑𝑒𝑎𝑙𝑙𝑦 𝑏𝑎𝑠𝑒𝑑 𝑖𝑛 𝐹𝑟𝑎𝑛𝑐𝑒, 𝑡𝑜 ℎ𝑒𝑙𝑝 𝑢𝑠 𝑢𝑛𝑙𝑜𝑐𝑘 𝑡ℎ𝑒 𝑠𝑖𝑡𝑢𝑡𝑎𝑡𝑖𝑜𝑛. 𝐴𝑠 𝑦𝑜𝑢 𝑓𝑜𝑟𝑚𝑎𝑙𝑙𝑦 𝑤𝑜𝑟𝑘𝑒𝑑 𝑡ℎ𝑒𝑟𝑒, 𝑎𝑛𝑦 𝑐ℎ𝑎𝑛𝑐𝑒 𝑦𝑜𝑢 𝑐𝑎𝑛 𝑟𝑒𝑎𝑐𝑡𝑖𝑣𝑎𝑡𝑒 𝑎 𝑐𝑜𝑛𝑡𝑎𝑐𝑡 𝑡𝑜 𝑢𝑛𝑙𝑜𝑐𝑘 𝑡ℎ𝑒 𝑠𝑖𝑡𝑢𝑎𝑡𝑖𝑜𝑛? 𝑃𝑙𝑒𝑎𝑠𝑒 𝑓𝑖𝑛𝑑 ℎ𝑒𝑟𝑒𝑢𝑛𝑑𝑒𝑟 𝑎 𝑏𝑙𝑢𝑟𝑏 𝑡ℎ𝑎𝑡 𝑦𝑜𝑢 𝑐𝑎𝑛 𝑒𝑎𝑠𝑖𝑙𝑦 𝑓𝑜𝑟𝑤𝑎𝑟𝑑: ...."